Case Study: Countron AT fixed a bottleneck – invitation printer in Ho Chi Minh City, Vietnam

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Company Name: Thiep Cuoi Hoang Hai Yen
Product: Countron AT

Company: Thiep Cuoi Hoang Hai Yen, Vietnam (Facebook page)
Installation: Beginning of 2016

Thiep Cuoi Hoang Hai Yen is a company based in Ho Chi Minh City, designing and producing invitations for domestic bridal market in Vietnam.

Their main products are invitations made of paper, in range of 180-230gsm.  Invitations are designed in a studio, printed and finished in their own factories and delivered to customers.  For its one-stop service, their business has been welcomed by wedding couples and therefore successful.

As the size of business gets bigger and the number of job increases, delivery was becoming a bottleneck of the workflow.  There were 6 workers to count, pack and deliver finished invitations to customers manually, but these processes were time-taking and sometimes caused incidents, such as mis-counting and contamination.  They considered a weight scale as a counting method, but they found that under humid operating environment, paper soaks up moists and makes counting results inaccurate.  Therefore manual counting process has been a must anyway.

In October 2015, a friend of the owner discovered Uchida Countron at Pack Print Show held in Ho Chi Minh, and introduced it to the owner.  After some demonstration and tests, he decided to purchase the Countron AT.  The features of the Countron AT, capability to count thick papers without damaging or curling products, easy setup and intuitive operation perfectly fit the requirements.

The machine was successfully installed, and soon it increased their productivity drastically.  The Countron AT made the counting process possible to be done by only 1 worker, so the other 5 can do different jobs.  The Countron AT counts the numbers of cards, inserts tab tapes every batch of 100.  Then, the operator bands batches of cards, put them into plastic bags and wrap them with paper.  Labour time and cost for pre-delivery processes is obviously reduced.

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Now the machine is working in full-swing, 9 hours per day, 6 days a week.  Faster counting process results in shorter turnaround therefore more customer satisfaction.  Uchida Countron AT brought happiness to Thiep Cuoi Hoang Hai Yen, and wedding ones in Vietnam!

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